Your tools, working together.
The process rules are defined. We connect your software so an event or piece of information triggers the right actions, with controls for errors and duplicate operations.
A specific use.
Data synchronisation
Move useful information between a form, a CRM and internal tools.
Approval workflow
Prepare steps and notify the right people at the agreed time.
Case processing
Create or update the required records from a defined event.
What we build.
A working flow
Triggers and actions for the selected scenario through available connections.
The automation running in your own account on the platform we agree, with its configuration exported to a file you keep.
Errors accounted for
Recovery rules, alerts and checks against duplicate operations.
An alert wired into the channel your team already watches, and a queue that holds every failed run until someone replays it.
Documented operation
Access, how the flow works and how to resume a task.
A one-page runbook naming the three failures we expect and the fix for each, with editor access for whoever maintains the flow.
How long it takes.
Two to six weeks for a single scenario, with a first version usually running inside ten days. We then watch it on your real volume for another two weeks, because the cases that break an automation only appear in production.
What we need from you.
Accounts allowed to connect the tools
An administrator on each system, since read access is rarely enough to create a webhook. Most delays on this kind of work come from a permission nobody had the right to grant.
The rule for records that do not fit
What should happen when something arrives incomplete or twice: stop, guess, or ask a person. An undecided rule is how a flow quietly corrupts data for a month.