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Your mobile app, kept up to date.

Operating systems change, and so do users’ needs. We take over your app to address friction, prepare updates and improve the journeys people use every day.

A specific use.

  • Recurring incidents

    Examine reported errors, affected devices and steps to reproduce them.

  • Operating system updates

    Check dependencies, permissions and affected journeys.

  • Experience improvements

    Review navigation, input or a feature using user feedback.

What we improve.

  1. A review of the app

    Access, code, release process and correction priorities.

    Your app signed with your own certificates and running on our test devices, alongside the written findings.

  2. Checked releases

    Agreed changes and verification on the selected journeys and devices.

    Builds on TestFlight and the Play internal track, so you try each change on your own phone first.

  3. Publication follow-up

    Submission materials and observations to make after the update.

    Updated store listings with the release notes submitted, and a crash dashboard you keep access to.

How long it takes.

Two weeks to take over the signing keys and get a build onto your phone. After that a release every four to six weeks, paced by what Apple and Google actually review, with a day or two of store review that nobody controls.

What we need from you.

  1. The signing keys and the store accounts

    Owner access to Apple Developer and Google Play, and the original Android keystore. Without that keystore an app cannot be updated at all, only republished as a new listing, which throws away every review and every install you have earned.

  2. A month of crash and version data

    Whatever the stores already record about which devices and which operating systems your users are on. Supporting three versions back is a different job from supporting the last two, and the difference lands in the estimate.

The same project, at another stage.